gig economy story

Underneath the legal issues and political problems, what is most interesting is that platforms like Uber and Lyft actually agreed to pay for statutorily mandated benefits because the cost of reclassifying workers as employees was even greater.

I started talking to my rideshare drivers as often as they would let me. Their stories, world views, and reasons for driving have been diverse and surprising. Eventually, their stories led to what is now our Future of Work project — with the addition of benefit portability to better suit a gig work lifestyle.